Help Center
Frequently Asked Questions
Find answers to common questions about Write Our Heart, including our security, privacy, and anti-gaming measures.
Getting Started
Fair Use & Anti-Gaming
Security & Privacy
Security & Privacy
• 256-bit SSL encryption (https://)
• Stripe PCI DSS compliant payments
• GDPR & CCPA privacy compliance
• USPS address validation
• Data encrypted at rest & in transit
• No data sold to third parties
Fair Use Policy
• One account per billing address
• Early cancellation fees apply for heavy usage
• 3 cards max per recipient address/month
• USPS address validation required
• Cards expire after 2 months
• Account activity monitored
Card Creation & Delivery
Delivery & Timing
Account & Billing
Technical Support